SEPTA Ticket Sales Windows Closing

SEPTA is closing fourteen (14) tickets offices with low sales – fewer than 20 transactions per week. The closures include some stations within Delaware County. The last day for in-person ticket sales at these stations is Friday, February 2. 

A large majority of Regional Rail riders use SEPTA Key cards loaded with either passes (TrailPass, TransPass+, FleX Pass) or Travel Wallet (pay as you go). In addition – riders have the option of buying Quick Trip tickets from Conductors on board with cash, credit, and debit cards as well as Apple Pay and Google Pay.

Because of these options – in-person ticket sales has plummeted at many Regional Rail stations.

Here are the fourteen sales window locations closing:

► St. Martins

► Oreland

► Clifton

► North Hills

► Roslyn

► Chelten Avenue

► Chestnut Hill East

► Mount Airy

► Cheltenham

► East Falls

► Carpenter

► Melrose Park

► Wallingford

► Morton

The last day for in-person ticket sales at these stations is Friday, February 2, 2024. Conshohocken’s ticket office closed on November 23, 2023.

Registered SEPTA Key cardholders, SEPTA Key Senior Fare Card holders, SEPTA Key Reduced Fare Card holders, and CCT Card holders can access the station waiting areas of the stations listed above – except Chelten Avenue and Carpenter stations – during the designated times. These waiting areas offer seating, restrooms, and other amenities.

The ticket agents work for a third party – not SEPTA – and have been offered reassignment to other positions.

SEPTA will continue to offer in-person sales at 56 outlying commuter stations as well as the five Regional Rail hubs in Center City — Temple, Jefferson, Suburban, Gray 30th Street, and Penn Medicine stations.

For riders who have not made the move to SEPTA Key – an onboard ticket purchase is more expensive. A SEPTA Key card costs $4.95 to purchase but that cost will be reimbursed when you register your card at SEPTAKey.org. And with a registered Key card – you can access the station waiting areas!

Click here for the full list of stations, and details about the closures.

*** ROUTE 101 and 102 CONSTRUCTION NOTICE *** Winter Outage Schedule ***
Route 101 and 102 Trolley Shuttle Bus Substitution
69th St. Transportation Center to Media & Sharon Hill

For several weekends, beginning with the first train Saturday morning, through end of service Sunday throughout the month of January and February SEPTA shuttle buses will replace all Route 101 & 102 Trolleys between 69th Street Transportation Center and end of line Media (Orange Street) & Sharon Hill Stations on weekends only. Customers should plan for approximately 15 minutes of additional travel time and look for signage at stations for bus boarding locations.

January
January 06-07
January 20-21
January 27-28

February
February 3-4
February 10-11
February 17-18
February 24-25

SEPTA is committed to providing safe, reliable service to our customers and the communities we serve, and this shuttle bus substitution is necessary to allow SEPTA and third-party forces to safely perform track construction, rehabilitate signals and interlockings and upgrade with a signal modernization project along the Route 101 and 102 Trolley Lines.

Full details on the Route 101 & 102 shuttle busing, including downloadable timetables, will be posted on the Route 101/102 Service Improvement Program page on SEPTA’s website at: http://www.septa.org/.